Citi-Tech South Africa - Cilie (CILE) Outage – Incident details

Cilie (CILE) Outage

Resolved
Partial outage 30 %
Started 4 days agoLasted 2 days

Affected

Wireless

Partial outage from 10:16 AM to 12:23 PM

Updates
  • Resolved
    Resolved

    Issue will be resolved following emergency maintenance

  • Update
    Update

    Internet services have been restored after implementing a solution to restore power to the networking equipment. A permanent solution is planned for the coming week.

  • Identified
    Identified
    We have identified that the disruption was caused by a malfunctioning of the power system. Technicians are currently working on an interim solution to stabilize the system until a permanent fix can be implemented.
  • Investigating
    Investigating

    We are investigating reports of service disruption affecting wireless clients in Cilie and Alheit area. Technicians will be dispatched to investigate the issue.