Citi-Tech South Africa - Cilie (CILE) Outage – Incident details
All systems operational
Cilie (CILE) Outage
Resolved
Partial outage 30 %
Started about 1 month agoLasted about 4 hours
Affected
Wireless
Partial outage from 6:36 AM to 10:50 AM
Updates
Resolved
Resolved
Our wireless internet service has been fully restored following the restoration of power to the networking equipment. We thank you for your patience and apologize for any inconvenience caused during this period.
Monitoring
Monitoring
We implemented a fix and are currently monitoring the result.
Identified
Identified
Our technicians have identified that the cause of the disruption is due to power affecting our network facilities. Efforts are underway to restore power to the networking equipment and stabilize network operation.
Investigating
Investigating
We are investigating reports of service disruption affecting wireless clients in Cilie and Alheit area. Technicians will be dispatched to investigate the issue.
