Citi-Tech South Africa - Swartkop(SWKP) Outage – Incident details

Swartkop(SWKP) Outage

Resolved
Major outage
Started about 2 months agoLasted about 3 hours

Affected

Wireless

Partial outage from 5:35 AM to 8:30 AM

Updates
  • Resolved
    Resolved

    The network has remained stable, and all customers are online. Backup power will continue to be supplied to the site while we await the restoration of municipal power. Thank you for your patience and understanding.

  • Identified
    Identified

    Our technicians have determined that the issue was caused by a power outage in the area. Power to the high site has been restored, and customers are now coming back online

  • Investigating
    Investigating

    We are investigating reports of service disruption affecting wireless clients in Rosedale, Paballelo, Jooste Eiland, Kalksloot and surrounding areas. Technicians have been dispatched to investigate the issue on-site.