Citi-Tech South Africa - Leerkrans (LEKR) Outage – Incident details

Our wireless internet service has been fully restored following the replacement of the affected equipment. We thank you for your patience and apologize for any inconvenience caused during this period.

We have replaced all affected equipment and services are restored . We will be monitoring the network for any changes.

After replacing the router our technicians found that all other equipment has also been affected and is likely caused due to lightning. We are actively working on replacing all equipment and expect to have all customers back online by tonight.

Further updates to follow as we progress.

Our technicians have determined that the disruption was caused by a router malfunction, likely due to damage from a power surge affecting our network facilities. We are actively working on replacing the router and restore network operations.