Citi-Tech South Africa - Cilie (CILE) Outage – Incident details

Wireless experiencing partial outage

Cilie (CILE) Outage

Resolved
Partial outage 30 %
Started 2 days agoLasted about 21 hours

Affected

Wireless

Partial outage from 12:43 PM to 9:43 AM

Updates
  • Resolved
    Resolved

    Our wireless internet service has been fully restored following the replacement of a faulty charge controller that was causing irregular power. All networking equipment remains stable, and we are monitoring the system closely. We appreciate your patience and apologize for any inconvenience caused during the outage.

  • Monitoring
    Monitoring
    OOur technician identified a faulty charge controller, causing irregular power to the networking equipment. The controller has been replaced, and we are now monitoring the high site to ensure it remains stable and online.
  • Investigating
    Investigating

    We are investigating reports of service disruption affecting wireless clients in Cilie and Alheit area. Technicians will be dispatched to investigate the issue.