Citi-Tech South Africa - Keimoes (MLHK) - Outage Investigating – Incident details

All systems operational

Keimoes (MLHK) - Outage Investigating

Resolved
Partial outage
Started about 1 month agoLasted about 5 hours

Affected

Wireless

Partial outage from 2:29 PM to 7:05 PM

Updates
  • Resolved
    Resolved

    The issue has been fully resolved, and all customers are back online. The network is stable, and normal service has been restored. We appreciate your patience and understanding throughout this outage.

  • Monitoring
    Monitoring

    Our technicians have identified the issue and repaired the faulty hardware. All customers are now back online, and we are monitoring the network to ensure continued stability.

  • Investigating
    Investigating

    We are investigating reports of service disruption affecting wireless clients in Keimoes. Our network operations team is working to investigate the issue and will provide updates as soon as possible.