Citi-Tech South Africa - Notice history

All systems operational

Wireless - Operational

Fibre - Operational

LTE/5G - Operational

VoIP - Operational

Hosting - Operational

Notice history

Feb 2026

No notices reported this month

Jan 2026

Upington Wireless Outage
  • Resolved
    Resolved

    This incident has been resolved and no further disruptions have been observed.

    We apologize for the inconvenience caused and thank you for your patience.

  • Identified
    Identified

    Our technicians have identified the issue and repaired the faulty hardware. All customers are now coming back online.

  • Investigating
    Investigating

    We are investigating reports of service disruption affecting wireless clients in Upington . Our network operations team is working to investigate the issue and will provide updates as soon as possible.

Evotel Fibre - Outage
  • Resolved
    Resolved

    The fibre outage has been resolved, and services have been fully restored. All customers are back online, and the network is operating normally. We appreciate your patience and understanding while we worked through this issue.

  • Monitoring
    Monitoring

    We have observed that most customers are now back online, and services appear stable at this time. We have reached out to Evotel and will continue investigating the issue to better understand the root cause. We will provide further updates as more information becomes available.

  • Investigating
    Investigating

    We are receiving reports that Evotel Fibre services are offline across multiple areas. Our team is currently investigating the cause of the outage and will provide updates as more information becomes available.

Emergency Maintenance – Keimoes Area
  • Completed
    January 16, 2026 at 8:15 AM
    Completed
    January 16, 2026 at 8:15 AM
    Maintenance has completed successfully
  • In progress
    January 16, 2026 at 6:45 AM
    In progress
    January 16, 2026 at 6:45 AM
    Maintenance is now in progress
  • Planned
    January 16, 2026 at 6:45 AM
    Planned
    January 16, 2026 at 6:45 AM

    We will be conducting emergency maintenance on one of our towers that will affect all customers in the Keimoes area.

    The maintenance window is scheduled from 08:45 to 09:30. While work will take place for the full duration, the expected service interruption is approximately 10 minutes.

    During this time, customers may experience limited to no connectivity.

    We apologise for any inconvenience caused and thank you for your patience as we carry out this essential maintenance to ensure continued network reliability.

Dec 2025

Swartkop(SWKP) Outage
  • Resolved
    Resolved

    The network has remained stable, and all customers are online. Backup power will continue to be supplied to the site while we await the restoration of municipal power. Thank you for your patience and understanding.

  • Identified
    Identified

    Our technicians have determined that the issue was caused by a power outage in the area. Power to the high site has been restored, and customers are now coming back online

  • Investigating
    Investigating

    We are investigating reports of service disruption affecting wireless clients in Rosedale, Paballelo, Jooste Eiland, Kalksloot and surrounding areas. Technicians have been dispatched to investigate the issue on-site.

Swartkop(SWKP) Outage
  • Resolved
    Resolved

    The network has remained stable, and all customers are online. Backup power will continue to be supplied to the site while we await the restoration of municipal power.

    Thank you for your patience and understanding.

  • Monitoring
    Monitoring

    Power has been restored, and the high site is currently online. We will continue monitoring closely until the municipal power feed has been fully restored.

  • Identified
    Identified

    Our technician has confirmed a power issue caused by municipal infrastructure damage in the area. We are working to restore power to the high site; however, ongoing rain may cause delays. We appreciate your patience while we address the issue.

  • Investigating
    Investigating

    We are investigating reports of service disruption affecting wireless clients in Rosedale, Paballelo, Jooste Eiland, Kalksloot and surrounding areas. Technicians have been dispatched to investigate the issue on-site.

Dec 2025 to Feb 2026

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