Citi-Tech South Africa - Notice history

We have made a few adjustments and realigned the backhaul at Renosterkop and found improvement on the link's connection. No further downtime and connection issues to be expected.

We thank you for your patience and apologies for any inconvenience caused.

Our wireless internet service has been fully restored since we implemented backup power to our main backhaul. We found that ac power in the area has been restored and no further downtime to be expected. We thank you for your patience and apologize for any inconvenience caused during this period.

Following last night’s storm in Kakamas, power is down in most areas, causing one of our site batteries to fully deplete.

Our technicians have switched to backup power to keep the site running and minimize downtime for unaffected clients.

Our wireless internet service has been fully restored following the restoration of power to our networking equipment. We thank you for your patience and apologize for any inconvenience caused during this period.

Power has been restored to the networking equipment and internet services are online . We will be monitoring the network for any changes.

Our tehcnicians have identified that the cause of the disruption is due to power affecting our network facilities. Efforts are underway to restore power to the networking equipment and stabilize network opertaion.

Our wireless internet service has been fully prestored following the replacement of the affected equipment feeding power to the highsite. We thank you for your patience and apologize for any inconvenience caused during this period.

The affected power equipment has been replaced, and the site is back online. We will continue monitoring to ensure the repairs are successful and that the site operates as before.

Our technicians currently have the site running on a generator until we are able to replace the affected equipement. We expect to have it back to normal by this afternoon.

A small outage is expected when replacing the affected equipement.

Our tehcnicians have identified that the cause of the disruption is due to power affecting our network facilities. Efforts are underway to restore power to the networking equipment and stabilize network opertaion.

We have observed that services are restored and the highsite came back online. We will continue to monitor the highsite. We are still busy to investigate what the cause for the outage is.

Our wireless internet service has been fully restored following the replacement of the affected equipment. We thank you for your patience and apologize for any inconvenience caused during this period.

We have replaced all affected equipment and services are restored . We will be monitoring the network for any changes.

After replacing the router our technicians found that all other equipment has also been affected and is likely caused due to lightning. We are actively working on replacing all equipment and expect to have all customers back online by tonight.

Further updates to follow as we progress.

Our technicians have determined that the disruption was caused by a router malfunction, likely due to damage from a power surge affecting our network facilities. We are actively working on replacing the router and restore network operations.

Our wireless internet service has been fully prestored following the resolution of the power outage. We thank you for your patience and apologize for any inconvenience caused during this period.

We have observed that services are restored . We will be monitoring the network for any changes.

Our tehcnicians have identified that the cause of the disruption is due to power affecting our network facilities. Efforts are underway to restore power to the networking equipment and stabilize network opertaion.

Highsite has been stable throughout the night and all is working as expected.

Connection to Witkop eiland has been restored. We will be monitoring the network for any changes.

The technicians onsite have identified that the clamp on the backhaul that is providing internet to Witkop eiland has broken off. Efforts are underway to replace the clamp and restoring the connection too Witkop eiland.

All Customers are back online and no further disruption have been seen.

We would like to apologise for any inconvenience caused during this time.

Rogue frequency has been eliminated and services have been restored. We will be monitoring the sector for any changes.

We have identified an rogue frequency which has caused that one of the sectors to constantly reboot. Efforts are underway to eliminate further disruption.

The power has been stable in Upington CBD and network is fully operational

Our technicians have swapped out the batteries and will continue doing so until the power has been restored in the CBD