Citi-Tech South Africa - Umbra (UMBR) Outage Investigating – Incident details

All systems operational

Umbra (UMBR) Outage Investigating

Resolved
Partial outage
Started 14 days agoLasted about 19 hours

Affected

Wireless

Partial outage from 2:15 PM to 8:57 AM

Updates
  • Resolved
    Resolved

    Our wireless internet service has been fully restored following the resolution of the power outage. We thank you for your patience and apologize for any inconvenience caused during this period.

  • Monitoring
    Monitoring

    Technicians found that the issue on site is due to power. Batteries have been replaced and high site is operational.

    High site will be monitored to ensure no further down time is experienced.

  • Investigating
    Investigating

    We are investigating reports of service disruption affecting wireless clients in Upington that are connected to Umbra. Our network operations team is working to investigate the issue and will provide updates as soon as possible.