Citi-Tech South Africa - Internet outage (Wireless) – Incident details

All systems operational

Internet outage (Wireless)

Resolved
Major outage
Started 12 days agoLasted about 5 hours

Affected

Wireless

Major outage from 10:49 AM to 3:53 PM

Updates
  • Resolved
    Resolved

    The network has remained stable, and all customers have successfully reconnected.

    We apologise for any inconvenience caused during this time and appreciate your patience.

  • Identified
    Identified

    We have reported the issue to our upstream provider for further investigation. We have also observed that customers have reconnected, but we will continue to investigate to ensure everything is functioning correctly

  • Investigating
    Investigating

    We are currently investigating reports of an outage affecting all Wireless customers in the Upington and Kakamas area.