Citi-Tech South Africa - Notice history

The cause of the issue was determined to be a faulty Access Point. Technicians replaced the affected Access Point after which all connections restored.

We are seeing services restoring to normal. We are monitoring the network to observe any further issues.

This issue has been escalated to our backhaul provider for investigation.

A network communication issue at the high site was identified and rectified, after which services restored.

Our wireless internet service has been fully restored following the resolution of the power outage. We thank you for your patience and apologize for any inconvenience caused during this period.

We have not received an official update from Evotel regarding this outage but it appears that all services have resumed to normal. We will be monitoring this for the next few hours.

Evotel are aware of the network outage affecting your Upington. Their technicians are on site running investigations. Next update 2pm.

Internet services have been restored. We are currently recharging the batteries at the Highsite and will continue to monitor the network for any further changes.

Our internet services has been fully restored following the re-establishment in communication between the highsite and our backhaul. We thank you for your patients and apologies for any inconvenience caused.

All customers have reconnected and internet services have been restored. The cause of the outage was due to a break in communication between our highsite and backhaul. We will further monitor the network for any changes.

All services are operating nominally and we have received confirmation from our upstream provider that everything is in order

Services are returning to normal with outbound and inbound calls working again.

We are currently monitoring the services. We are waiting on final feedback from the Upstream Provider that all issues have been resolved.

The issue has been traced to the Upstream Provider and duly escalated to them. The Upstream Provider has confirmed that they have identified the issue and are actively working on restoring the affected services.

Further updates to follow as soon as possible.

We apologize for the inconvenience this is causing.

Our wireless internet service has been fully restored following the restoration of power to the networking equipment. We thank you for your patience and apologize for any inconvenience caused during this period.

Our technicians have identified that the cause of the disruption is due to power affecting our network facilities. Efforts are underway to restore power to the networking equipment and stabilize network operation.