Citi-Tech South Africa - Notice history

We are seeing services restoring to normal. We are monitoring the network to observe any further issues.

This issue has been escalated to our backhaul provider for investigation.

A network communication issue at the high site was identified and rectified, after which services restored.

Our wireless internet service has been fully restored following the resolution of the power outage. We thank you for your patience and apologize for any inconvenience caused during this period.

We have not received an official update from Evotel regarding this outage but it appears that all services have resumed to normal. We will be monitoring this for the next few hours.

Evotel are aware of the network outage affecting your Upington. Their technicians are on site running investigations. Next update 2pm.

Internet services have been restored. We are currently recharging the batteries at the Highsite and will continue to monitor the network for any further changes.

Our internet services has been fully restored following the re-establishment in communication between the highsite and our backhaul. We thank you for your patients and apologies for any inconvenience caused.

All customers have reconnected and internet services have been restored. The cause of the outage was due to a break in communication between our highsite and backhaul. We will further monitor the network for any changes.

All services are operating nominally and we have received confirmation from our upstream provider that everything is in order

Services are returning to normal with outbound and inbound calls working again.

We are currently monitoring the services. We are waiting on final feedback from the Upstream Provider that all issues have been resolved.

The issue has been traced to the Upstream Provider and duly escalated to them. The Upstream Provider has confirmed that they have identified the issue and are actively working on restoring the affected services.

Further updates to follow as soon as possible.

We apologize for the inconvenience this is causing.

Our wireless internet service has been fully restored following the restoration of power to the networking equipment. We thank you for your patience and apologize for any inconvenience caused during this period.

Our technicians have identified that the cause of the disruption is due to power affecting our network facilities. Efforts are underway to restore power to the networking equipment and stabilize network operation.

Our wireless internet service has been fully restored following the replacement of a faulty charge controller that was causing irregular power. All networking equipment remains stable, and we are monitoring the system closely. We appreciate your patience and apologize for any inconvenience caused during the outage.

Our wireless internet service has been fully restored after replacing the batteries. We appreciate your patience and apologize for any inconvenience caused during the outage.

We have replaced the batteries at the Highsite and internet service has been restored. We will continue to monitor both the Highsite and the network for any changes.

Our technicians have identified that the cause of the disruption is due to power affecting our network facilities. Efforts are underway to restore power to the networking equipment and stabilize network operation.

The Upstream Provider has restored connectivity and we are observing services coming back online.

We are monitoring the network for any anomalies.

We sincerely apologize for any inconvenience caused and thank you for your patience.

We have communicated with the Upstream Provider, who has identified the issue and is currently working on restoring the affected services.

Update to follow at 21:20